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Navigator – Resilience: building back better

A picture of challenge and change

Businesses are living through the biggest global crisis in a generation.

To understand how it’s affected them, including their plans for the future, we surveyed more than 2,600 companies globally as part of our annual Navigator research.

The results paint a picture of challenge and change. While 98% of businesses have felt the impacts of the crisis, 65% have been agile and stable enough to be resilient. And many see the crisis as a catalyst for change and long-term growth.

Our research also revealed a common understanding among businesses of all sizes and sectors of the building blocks of resilience. They are:

  • Pulling through by pulling together – with customers, employees and other businesses
  • Building agility through a collaborative, people-first culture.
  • Using technology to build that culture and grow the company.
  • Seeing sustainability as vital for resilience today and growth tomorrow.
  • Using closer relationships with suppliers to build a secure and transparent supply chain.

Our UAE report shared valuable insights from the region as well like 72% of UAE businesses intend to increase measures to ensure the security of their supply chains in the next 1–2 years, Two thirds (66%) of businesses in UAE strongly agree that times of adversity showcase how businesses can leverage technology to enhance, or improve, how they work.

41% of UAE businesses feel sustainability is more important than ever before and 95% of UAE businesses agree that the need to reassess their operations will enable them to rebuild their business on firmer environmental foundations.

The insights in the Resilience report will help you grasp those opportunities while overcoming the challenges. Why not get ahead today?

69% of UAE business are either sufficiently agile to be stable or are strong overall but had to make adjustments

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